Payment terms are - 50% deposit to place your order and balance payable before delivery or pick up. All sales are bound by our terms and conditions.
PRICES - By paying the 50% deposit for an invoice you agree to be bound by the terms and conditions set out below. Wide Bay Dongas prices are valid for the current month period in that they are quoted & not final until invoice issued & deposit paid. All prices include GST.
INTENDED USE - Our products are intended to be Portable and Temporary in nature and are not intended to be fixed structures. If the intended use is to be a fixed structure please consult with your local authority on any applicable regulations and consult with a building certifier prior to purchase to ensure that the products are suitable for its intended use.
WARRANTY - Wide Bay Dongas products are covered by a twelve month warranty against defective materials and workmanship if applicable & is valid to the original purchaser only. Warranty does not cover Additions & Modifications, Misuse of the product, Improper maintenance, Accidents or Collisions, Any acts of God e.g. flooding, storms & damage caused by any weather conditions & any deliberate or ignorance of standard operation of the building. Wide Bay Dongas must be given the first opportunity for any repairs. All transport costs to Wide Bay Dongas come at the cost & responsibility of the purchaser. It is expected that the purchaser will undertake regular preventative maintenance on the donga to ensure that it is kept to its original standard. Warranty does not cover lack of maintenance.
ORDER AND DELIVERY - Your order is not considered accepted until a 50% deposit is received. If order cancelled for any reason, deposit will be held until unit sold & delivered to new client minus 15% Non-Refundable portion of the total invoice amount.
DELIVERY - Product will be delivered by crane truck and placed in a suitable location according to the discretion of the transport driver and customer at the time of delivery. Any further relocating/lifting of the product is at the responsibility of the customer. It is the customers responsibility to prepare the site according to the need of the product being placed. Balance payable is to be paid in full and received by Wide Bay Dongas before delivery of the product will take place. Products are insured during delivery process. Delivery of product will need to take place within 2 weeks of completion. If customer is unable to take delivery, storage charge of $200 per week will apply. Products will not be released until all storage payments have been made. Wide Bay Dongas reserves the right to send any products to auction to recover any unpaid fees. Customer will receive the balance of auction proceeds minus cost of transport, storage fees, auction commission and any other costs inured by Wide Bay Dongas as a result of auctioning any products.
WAIT TIME - We provide ten days notice of delivery. We will contact you to arrange a suitable time for delivery. When you place an order with us, we will give you an estimate of delivery month. This is a guide only and at any time we may extend this to allow for delays that arise during the manufacturing process.
GENERAL - Where specific performance characteristics or special statutory authority regulations apply which require variation to the standard specification of the goods, it is the client’s responsibility to provide the full information required to meet these requirements, and to meet any expenses by way of engineer’s or other specialists fees and charges as well as meeting the cost of any materials and labour necessary to achieve the design characteristics or statutory authority requirements. It is the purchasers responsibility to check that the standard specifications of goods are applicable to their use & relevant authorities. Wide Bay Dongas will not warrant or guarantee any goods that are used in a way not covered by the intended use. Marks, imperfections and blemishes are part of the production process and whilst every care is taken to ensure the product is delivered in unblemished condition there may be some marks, imperfections and blemishes during the delivery process. Acceptance and payment of the invoice is agreeing to the product having a reasonable amount of marks, imperfections and blemishes on surfaces. Photos are indicative of Donga being purchased. Wide Bay Dongas reserves the right to change any and all building materials within reason with a matching product according to material supply availability in order to be able to complete manufacture of the product.
COUNCIL FEES AND PLANNING PERMISSION - The purchaser shall be responsible for all fees, permits and certificates required by their local shire council or any other relevant authorities. The Purchaser shall ensure that any product supplied by Wide Bay Dongas and is fit for its intended use before purchasing.
DISCLAIMER - Wide Bay Dongas shall not be liable for any loss (including loss of profit), injury, damage or expense (direct or indirect of consequential or otherwise) incurred or suffered by the purchaser or any third party by reason of any failure by the purchaser or any third party to fit or use the goods not in accordance with recommendations, instructions and intended use. A failure to adhere to recommendations, instructions and intended use may affect your warranty.
Copyright © 2024 Wide Bay Dongas - All Rights Reserved.
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